Help Hub

We currently only deliver inside of the UK & shipping currently takes 3-5 working days.
UK standard shipping - £3..99

You will receive a confirmation email when your order is placed & an additional email once your order has been dispatched - if you have not received any of these emails please do not hesitate to contact us at info@gfiactivewear.com

Some tracker watches may pause or stop tracking when placed in our uniquely designed pockets. Rest assured, this isn’t an issue with our items—it’s due to the watch’s settings.

Here are some tips to keep your watch tracking smoothly:

• Turn off ‘Wrist Detection’: In your watch settings, disabling wrist detection often allows the watch to continue tracking even when it’s in the pocket.

• Warm up your watch: Start your workout tracking on the watch before placing it in the pocket. This can help prevent pauses or interruptions in tracking.

• Check the placement: Ensure the watch is positioned correctly, with the sensors touching your skin where the pocket aperture is located.

Unfortunately, as a small business we are not currently able to offer free returns - however if your goods are faulty we will ensure you receive a replacement free of charge.

For any return requests please email info@gfiactivewear.com with your order number & the reason for return. Please note you have 14 days from delivery of your items to register a refund.

We are the only activewear brand that has the integration of fitness trackers within their activewear, ensuring athletes can monitor their performance without any compromises.

Our product are made in the UK and Vietnam.

Purchasing online can be awkward, so we recommend checking your size using our detailed Size Guide.